KK
KC K

1 reviews | Active since Mar 2017

28 Sept 2019, 09:36

BE CAREFUL OF BUDGET INSURANCE

BE WARY OF BUDGET INSURANCE - THEY THE BIGGEST ********!!!! I put in a claim for a motor vehicle that was written off because I did not hear one of their questions from their Sales Consultant clearly when taking out a policy with them. As a result of this, Budget insurance rejected the claim as I did not hear the question clearly and gave them the incorrect answer from something that I did not hear. They said that I was not honest with my answers. This was taken up with their dispute department with further investigation and they would not tell me the specifics and reasons why they rejected the claim. I felt so discriminated by Budget Insurance! Disgusting company to ever deal with! Those who plan to join Budget Insurance, I say from experience, be careful as they will find any loopholes to try not to pay for a claim.

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Replies (2)
KK
KC K's update28 Sept 2019, 09:39
Reviewer Update
BEWARE of Budget Insurance taking on new clients who are hearing impaired or has a hearing disability over a telesales conversation. Firstly Budget Insurance know of a person's disability, their vulnerabilities, and weaknesses and should NEVER take on a call with a person who has a hearing defect. They become the victim and are discriminated, that they will NOT pay for a claim because of the person who is hearing impaired. We as hearing impaired or DEAF people have our RIGHTS!!!!!!!!!! BEWARE!!!!!!!!!!!!!!!!!!!!
Budget Insurance
Budget Insurance's reply30 Sept 2019, 08:03
Official
Dear Mr Chait

We note that you are currently still dealing with our Internal Dispute Resolution Department.
Kindly be advised that you will receive the full detailed outcome letter before close of business today.

Kind Regards
The Budget Team