SM
Sandile M

1 reviews | Active since Jul 2023

15 Jul 2023, 22:25

Baseless claim rejections , I do not recommend.

Last month I was involved in an accident upon assessment it deemed a write off, I provided the insurer ( Budget ) with all necessary information ,documentation and even went to the site of the accident . Even after the very long back and forth I was very patient because everything seemed very promising. However this it seemed to be just a delay tactic. After just a few days they rejected the claim providing baseless and frivolous explanations. After honoring my part as customer I feel this insurance company has failed me . I will be taking legal action and wont take this laying down. If they are used to ****ming people and getting away with doing such things I am not having it .

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Replies (1)
Budget Insurance
Budget Insurance's reply16 Jul 2023, 08:14
Official
Good day Mr Mntungwa. We are disappointed to hear about your service experience. Please send us a private message with your contact number and either your policy or I.D. number so that we can get the correct team to be in contact with you.

Kind regards,

The Budget team