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Yandi N
1 reviews | Active since Feb 2011
15 Jan 2026, 13:23
Bank charges Refund
December 2024 Budget Insurance Business debited my account on the incorrect date (15th) instead of 20th. The debit reversed and cause bank charges of which was supposed to be refund apparently on the 6th. Instead, I've been the one calling them and listening to their consultants making empty promises to escalate and provide me with an update! No one is responding to my email follow ups either! Very very bad experience with this company!!
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Replies (2)
Budget Insurance's replyOfficial
15 Jan 2026, 13:48Hi Yandi,
We acknowledge receipt of your complaint. We will escalate to the relevant department to assist.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint. We will escalate to the relevant department to assist.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply15 Jan 2026, 13:48
Official
Hi Yandi,
We acknowledge receipt of your complaint. We will escalate to the relevant department to assist.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint. We will escalate to the relevant department to assist.
Kind Regards,
The Budget Insurance Team
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Yandi N's updateReviewer Update
19 Jan 2026, 11:11Received a call from Budget on Friday and my refund was reflecting by Saturday. Thank you David for sorting out my query.
YN
Yandi N's update19 Jan 2026, 11:11
Reviewer Update
Received a call from Budget on Friday and my refund was reflecting by Saturday. Thank you David for sorting out my query.