GB
Greeney B
1 reviews | Active since Jan 2015
14 Nov 2023, 10:55
bad services
I have called in last month October, because i got a letter that my premium is going up, told them that I'm cancelling with them, obviously they put me through to retention, I spoke to a guy and told him to cancel, HE TRIED TO CONVINCE ME NOT TO CANCEL, but my mind was made up to cancel, yet they still going into my account.
when i called in this morning 14/11/2023 my policy is still active, WHY IF I CALLED IN TO CANCELL, SO CLEARLY YOU DONT LISTEN,i will report you
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Replies (2)
Budget Insurance's replyOfficial
14 Nov 2023, 11:09Hi Wasielah,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply14 Nov 2023, 11:09
Official
Hi Wasielah,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
GB
Greeney B's updateReviewer Update
14 Nov 2023, 11:23dont even bother to call
GB
Greeney B's update14 Nov 2023, 11:23
Reviewer Update
dont even bother to call