TG
Thandinkosi G
1 reviews | Active since Jan 2026
03 Jun 2026, 14:32
Bad service. They do not care for their customers
Worst insurance company ever. They are just a **** been waiting for 2months going on 3 for my claim to be processed. They have been Ducking and diving. Stay far away from them if you want peace of mind
Helpful (0)
Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
03 Jun 2026, 14:40Good day Thandinkosi,
We are truly sorry to hear about your experience and the frustration caused by the delay in processing your claim. This is certainly not the level of service we aim to provide, and we sincerely apologize for any inconvenience and stress this situation has caused you.
Please be assured that we take your feedback very seriously. Your concerns will be escalated to our claims team immediately, and we will request that your case is treated as a priority to ensure it is reviewed without any further unnecessary delays.
Thank you for bringing this to our attention.
Kind regards,
The Budget team
We are truly sorry to hear about your experience and the frustration caused by the delay in processing your claim. This is certainly not the level of service we aim to provide, and we sincerely apologize for any inconvenience and stress this situation has caused you.
Please be assured that we take your feedback very seriously. Your concerns will be escalated to our claims team immediately, and we will request that your case is treated as a priority to ensure it is reviewed without any further unnecessary delays.
Thank you for bringing this to our attention.
Kind regards,
The Budget team
Budget Insurance's reply03 Jun 2026, 14:40
Official
Good day Thandinkosi,
We are truly sorry to hear about your experience and the frustration caused by the delay in processing your claim. This is certainly not the level of service we aim to provide, and we sincerely apologize for any inconvenience and stress this situation has caused you.
Please be assured that we take your feedback very seriously. Your concerns will be escalated to our claims team immediately, and we will request that your case is treated as a priority to ensure it is reviewed without any further unnecessary delays.
Thank you for bringing this to our attention.
Kind regards,
The Budget team
We are truly sorry to hear about your experience and the frustration caused by the delay in processing your claim. This is certainly not the level of service we aim to provide, and we sincerely apologize for any inconvenience and stress this situation has caused you.
Please be assured that we take your feedback very seriously. Your concerns will be escalated to our claims team immediately, and we will request that your case is treated as a priority to ensure it is reviewed without any further unnecessary delays.
Thank you for bringing this to our attention.
Kind regards,
The Budget team
TG
Thandinkosi G's updateReviewer Update
03 Jun 2026, 14:52I have already gone to the dispute department. They are useless. Unfortunately I have to go to ombudsman. You guys are terrible
TG
Thandinkosi G's update03 Jun 2026, 14:52
Reviewer Update
I have already gone to the dispute department. They are useless. Unfortunately I have to go to ombudsman. You guys are terrible