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hestervermeulen H

1 reviews | Active since May 2016

13 Jun 2016, 17:18

BAD service no refund paid as promise

<p>Budget give me a wrong quote, wich i excepted, and paid for. After fault was found i called. Send emails cancelling. I was promised that the money would be refunded on the 13/6/16 but no refund was made. Im tyred of calling budget insurance about the same issue over and over again.</p>

0
Replies (1)
Budget Insurance
Budget Insurance's reply14 Jun 2016, 12:53
Official

We acknowledge your complaint and apologise for the late reply.

We confirm that one of our consultants assisted with the amendment to the policy. We are pleased that this matter has been resolved to your satisfaction and we thank you for your positive feedback after your complaint.

Kind regards,
The Budget Insurance Team.