Bad service

To say that I am furious, is putting it VERY mildly! I wrote an email to Budget on 29 June 2021 and requested them to cancel my policy on 30 June 2021 As my debit order are only deducted on the night of the 7th of every month, it gave them enough time to cancel the said debit order Well, they did not honour my request even though I did told them in my email that it will be ******* to take anymore money from my account as I did inform them on-time and in writing With the current Covid-19 epidemic, we are all on an extremely tight budget and this ******* action put me in a very, very tight spot!! I want my debit order reversed as a matter of urgency!