Bad service

Our scratch and dent cover was to be activated on 1 October 2025 and the call recording states that there will be a 30 day waiting period if not covered immediately but now they say there's a 3 months waiting period to put in a claim which is not the information we were given. Had an incident now in November and they refused to process and approve our claim but they had debited us in October. We have been with Budget for years now and this is the service we get this resulted in canceling the cover because we are given the run around and incorrect information, they are blatantly ignoring what was advised on the call. We will cancel all services because Budget is a ****. As per the call recording Budget needs to re-instate my scratch and dent cover and process my claim.