JN
John N

1 reviews | Active since Feb 2013

07 Apr 2017, 15:53

Bad Service and Tereble Customer Service,

<p>I was recently invoilve in a car accdient inside the estate that i stay at, the car i bumped the concrete slab while trying to avoid hiiting a child who was running to fecth a ball on the road. i submitted my cliam, it has been now more than a moth. i was asked in numerous occasion to provide info which i did, from my cliam history, cover history, estate security detail, work security details. Since today today the claim reamin unfinalised. i do not get any feedback unless i called. Budget work togehter with tlelsure(which both of them the srevice is tereble), they help each other to find the reason not to PAY for the claim. you get investigated like you have ****ed someone. i am very upset...it is a terreble service, i am wanting to chance the insuarence. i will fix the car myself. I WILL NOR RECOMMEND BUDGET INSUARENCE to any one.</p>

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Replies (1)
Budget Insurance
Budget Insurance's reply07 Apr 2017, 21:46
Official

Thank you for letting us know of this matter.

We will contact you to address this issue during business hours on Monday morning.

Kind Regards

The Budget Insurance Team