WO
Wale O

1 reviews | Active since Nov 2020

05 Nov 2020, 09:31

Bad service.

This is really really bad, sad, infact, saddening, because I’m on a process of losing my baby. On 25 Sunday, I was collided on by budget insured client, and I kept calling and calling and all the said is waiting g for the management to decide on my claim, I was on my rightful lane before their insured client collided on me, my car is the only thing I have for my daily bread to feed my family, I don’t have any other means. I can’t even feed my infant and she need medical care which I can provide because of the collision of budget client. My simple request to please administer my claim so I can get on with my life... this is really sad and heart-aching. Is this how budget treat people even if they are not at fault. This is really unacceptable.

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Replies (2)
Budget Insurance
Budget Insurance's reply05 Nov 2020, 10:03
Official
Hi Wale,

We are really sorry for the service you have received.

We will escalate your matter to our team to look into, they will contact you with feedback.

Kind Regards,
The Budget Team 
Budget Insurance
Budget Insurance's reply05 Nov 2020, 16:33
Official
Dear Wale,

Just to confirm that our team has been in contact with you and that your concerns had been addressed.

Kind Regards,
The Budget Team.