LDV
Leigh-Anne De Villiers

1 reviews | Active since Dec 2019

17 Dec 2025, 21:09

Bad service

Very poor service from budget Our vehicle was released on the 12th already we still waiting to get it. After numerous calls we've been informed that the vehicle was not booked to leave the premises where it is being held. We were promised communication with regards to the release COB today but still no communication

0
Replies (1)
Budget Insurance
Budget Insurance's reply17 Dec 2025, 21:11
Official
Hi Leigh-Anne,

We acknowledge receipt of your complaint and apologize for any inconvenience caused to you. 

Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible. 
 
Kind regards,
The Budget Team