BAD SERVICE

GOOD DAY IM A VERY DISAPPOINTED CUSTOMER AS MY HUSBAND WAS IN A CAR ACCIDENT IN MAY AND THE CAR WAS BEYOND, SO THEY ASSESSED THE CLAIM AND PROVED IT.AND HE PAYED THE ACCESS FEE SO 2 WEEKS BACK THEY SAID THE MONEY WILL BE PAID IN THE NEXT 3 DAYS AS THEY WAITING FOR THE SUPERVISOR TO SIGN IT OFF EVEN TODAY WE STILL WAITING AND NOW WHEN WE CALL THEY TELL US THEY WANNA SEE THE ACCIDENT SCENE BUT THEY ARE THE ONE THAT DID TOW THEY CAR FROM THE ACCIDENT SCENE HOW CAN YOU APPROVE A CLAIM AND GO BACK TO THE 1ST STEP. BUDGET HAD BETTER PAY OUR MONEY OR WELL SUE THEM!!! I WOULD ADVICE THAT PEOPLE TRY OTHER INSURANCE COMPANIES