wM
walter M

1 reviews | Active since Jan 2016

05 Jan 2016, 08:51

bad service

I have reported the claim for the damaged ceiling on 12 Dec 15, but budget insurance have never contacted me since then.when I contacted budget,they informed me that they are not going fix the ceiling as the fault is not theirs,but they have never sent an assessor at all.MY simple question is on what grounds did they base their decision,cause assessment was never done.<br> <br> <br> Bad service at its best<br> <br> Walter

0
Replies (1)
Budget Insurance
Budget Insurance's reply05 Jan 2016, 11:20
Official
Hello mmaboy,

Thank you for bringing this to our attention.

We can confirm that the complaint is being investigated by our Internal dispute resolution department.

Kind Regards
The Budget Insurance Team