MT
Matome T
1 reviews | Active since Dec 2013
20 Feb 2015, 12:05
Bad Service
yesterday i hit a pothole on N14 while i was driving to Mahikeng and my front right tyre got torn, couldn't drive with it. i called Budget Insurance and they sent Metro Assist to tow my car. they have not been updating me regarding status of my car and that's so unprofessional hence i am the 1 whose been calling them. now i am stuck in Gauteng and had an urgent meeting today. i would really appreciate if i receive feedback.
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Budget Insurance's replyOfficial
20 Feb 2015, 13:31Hello Tshonki,
We acknowledge receipt of your complaint.
Our Customer Relations Specialist has attempted to contact you on the number provided without success and the contact number was sent to your message centre.
We have escalated the matter to the Claims Department who will provide you with feedback on the damage to your vehicle soon.
Please do not hesitate to contact our Customer Relations Specialist should you require further assitance.
Kind Regards
The Budget Insurance Team
We acknowledge receipt of your complaint.
Our Customer Relations Specialist has attempted to contact you on the number provided without success and the contact number was sent to your message centre.
We have escalated the matter to the Claims Department who will provide you with feedback on the damage to your vehicle soon.
Please do not hesitate to contact our Customer Relations Specialist should you require further assitance.
Kind Regards
The Budget Insurance Team
Budget Insurance's reply20 Feb 2015, 13:31
Official
Hello Tshonki,
We acknowledge receipt of your complaint.
Our Customer Relations Specialist has attempted to contact you on the number provided without success and the contact number was sent to your message centre.
We have escalated the matter to the Claims Department who will provide you with feedback on the damage to your vehicle soon.
Please do not hesitate to contact our Customer Relations Specialist should you require further assitance.
Kind Regards
The Budget Insurance Team
We acknowledge receipt of your complaint.
Our Customer Relations Specialist has attempted to contact you on the number provided without success and the contact number was sent to your message centre.
We have escalated the matter to the Claims Department who will provide you with feedback on the damage to your vehicle soon.
Please do not hesitate to contact our Customer Relations Specialist should you require further assitance.
Kind Regards
The Budget Insurance Team