nvdF
nurhan van der Fort
1 reviews | Active since Aug 2010
07 Jun 2019, 12:36
BAD SERVICE
So i was in a car accident 3 months ago where an avis car rental driver jumped the robot and crashed into me (there were witnesses). Budget insurance then sent me documents indicating that they will go after 3rd party insurance in order to get my excess refunded to me and that i should not communicate with 3rd party. I have asked for updates on numerous occasions but have received no response. Budget has been such a pain to deal with
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Replies (2)
Budget Insurance's replyOfficial
07 Jun 2019, 13:03We have received your complaint, we have escalated to the legal manager to assist.
Kind Regards
The Budget Insurance Team
Kind Regards
The Budget Insurance Team
Budget Insurance's reply07 Jun 2019, 13:03
Official
We have received your complaint, we have escalated to the legal manager to assist.
Kind Regards
The Budget Insurance Team
Kind Regards
The Budget Insurance Team
nvdF
nurhan van der Fort's updateReviewer Update
11 Jun 2019, 11:22Yes i can confirm that however the legal department says it takes 14 days for Avis (Third Party) to respond but Budget submitted the information to them on 6 May. If not 14 days they give Avis 1 month. We are now on the 11 June which if more than 1 month with no valid feedback or payout
nvdF
nurhan van der Fort's update11 Jun 2019, 11:22
Reviewer Update
Yes i can confirm that however the legal department says it takes 14 days for Avis (Third Party) to respond but Budget submitted the information to them on 6 May. If not 14 days they give Avis 1 month. We are now on the 11 June which if more than 1 month with no valid feedback or payout