CVdw
Chrismie Van der walt

1 reviews | Active since Jun 2014

16 Jan 2018, 15:00

Bad service

My car was damaged. They sent me to assessor who put the damage at R4540 According to them my threshold for claims are R4650! Very convenient!! Today they kept me on the phone for 30 minutes updating all my info and then transferred me to claims who wanted to update and verify all my details! BAD Will not recommend them.

0
Replies (3)
Budget Insurance
Budget Insurance's reply16 Jan 2018, 16:03
Official

We acknowledge receipt of your complaint.

As discussed with our Customer Relation Specialist, please allow us the opportunity to investigate the matter in order to provide you with feedback.

Kind Regards,
The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply16 Jan 2018, 16:35
Official

Update:

We confirm that the outcome of the matter was discussed with you.

Kind Regards,
The Budget Insurance Team.

CVdw
Chrismie Van der walt's update16 Jan 2018, 16:39
Reviewer Update
they phoned and explained. i still have to pay though.