BM
BuyiswA M

1 reviews | Active since May 2016

26 May 2016, 10:17

BAD SERVICE!!!!!!

<p>I've been trying to reach Thabiso from Budget on contact *** regarding Claim ref ***</p> <p>Please call me ASAP, this matter is way overdue. </p> <p>You don't return my messages, you don't respond to my e-mails.</p> <p>I am a patient man, and I don't want my patience to be mistaken for stupidity.</p> <p> </p>

0
Replies (2)
Budget Insurance
Budget Insurance's reply26 May 2016, 11:37
Official

We acknowledge receipt of your complaint.

Kindly be advised that the matter has been escalated to Thabiso's manager to ensure that contact is made with you during the course of today regarding feedback on your third party claim. We have also requested the manager to address the lack of service you have experienced.

Please accept our apology for all the frustration and inconvenience caused.

Kind Regards

The Budget Team

Budget Insurance
Budget Insurance's reply07 Jun 2016, 07:18
Official

We have received confirmation that the claim has now been settled.

We further note that the payment has been requested and authorised and will be available in your account within 3 - 5 working days.

Trust that you will find the above in order.

Kind Regards

The Budget Team