WG
Wynand G
1 reviews | Active since Jul 2012
29 May 2015, 05:35
Bad Service
After being involve in a accident, I needed to submit all my various documents to budget insurance. It's been a month now already and nobody has contacted me regarding the repairs for my Vehicle? Every time I must call them to follow up. No feedback get Done? Very poor service. Planning to contact the ombudsman now.<br> The assessor already inspected the car and budget hasn't made any effort to date the have car promptly repaired.
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Budget Insurance's replyOfficial
29 May 2015, 09:43Hello StallionRider,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists contacted you and confirmed that you will be contacted by our legal department today to finalise the claim.
We will also investigate as to why you have not received constant feedback during the claims process, which we apologise for.
Please feel free to contact our Customer Relation Specialist should you require further assistance.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists contacted you and confirmed that you will be contacted by our legal department today to finalise the claim.
We will also investigate as to why you have not received constant feedback during the claims process, which we apologise for.
Please feel free to contact our Customer Relation Specialist should you require further assistance.
Regards,
The Budget Insurance Team.
Budget Insurance's reply29 May 2015, 09:43
Official
Hello StallionRider,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists contacted you and confirmed that you will be contacted by our legal department today to finalise the claim.
We will also investigate as to why you have not received constant feedback during the claims process, which we apologise for.
Please feel free to contact our Customer Relation Specialist should you require further assistance.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists contacted you and confirmed that you will be contacted by our legal department today to finalise the claim.
We will also investigate as to why you have not received constant feedback during the claims process, which we apologise for.
Please feel free to contact our Customer Relation Specialist should you require further assistance.
Regards,
The Budget Insurance Team.