IS
Imran S

1 reviews | Active since Jul 2016

04 Mar 2022, 08:26

Bad service

It's been over a week I put in a claim for scratch and dent but it's still not resolved. It's been a week now and Corne who's apparently a manager, has not yet returned my call

0
Replies (3)
Budget Insurance
Budget Insurance's reply04 Mar 2022, 08:44
Official
 Hi Imram 

We acknowledge receipt of your complaint. We really sorry to hear that.
  
Our team will be in contact with you to discuss your concerns.
  
Kind Regards, 
The Budget Insurance Team 
IS
Imran S's update04 Mar 2022, 09:00
Reviewer Update
Why are the consultants keep on speaking about a claim for damage on the fender when there is nothing wrong and no claim put in for the fender. And now I'm being told that the scratch on the bumper claim is not approved. So what does scratch and dent policy cover? The bumper is scratched but the policy doesn't cover it. This is daylight theft
Budget Insurance
Budget Insurance's reply04 Mar 2022, 09:31
Official
Hi Imran

We have now escalated your matter to a manager.

The manager will be in contact with you to discuss this further.

Kind Regards, 
The Budget Insurance Team