EMLe
Ephraim Maluse Ledwaba eledwaba

1 reviews | Active since Sept 2024

17 Jul 2025, 11:59

Bad marketing

I requested a quote on budget then they told me that I need to install Netstar tracking device in my car, I rep**** that I do have a tracking device in my car and it is also a monitoring unit, they still insisted I install Netstar then I canceled the budget insurance now I'm stuck with a Netstar device in my car meaning I have 2 tracking devices instead if one and I never liked Netstar in the 1st place, worst Netstar is now harassing me to make payment. It is not fair that I should pay for something that I never requested if budget does not solve this Netstar issue I will be taking it to the ombudsman beacuse they selling Netstar product or marketing netstart in a wrong way. Bad bad service by budget insurance

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Replies (1)
Budget Insurance
Budget Insurance's reply17 Jul 2025, 12:00
Official
Hi Ephraim, 

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Team