NR
Nicholas R
1 reviews | Active since Jul 2025
05 Jul 2025, 12:40
Bad customer service
Bad customer service from Monica Mahlomotje from the claims department I had an accident on the 11th of june. From the time of the accident I haven't been getting much feedback and I had to always call in to find out what is happening and been given the run around from her the past 3 weeks. I sent her multiple emails to her, asking for feedback and a call back and she doesn't even respond to me to acknowledge my mails.
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Budget Insurance's replyOfficial
05 Jul 2025, 12:45Good day Nicholas,
We acknowledge your complaint and understand how frustrating it is to not receive feedback regarding a claim.
Your complaint has been escalated, and the relevant department will be in contact with you.
Kind Regards,
The Budget Team.
We acknowledge your complaint and understand how frustrating it is to not receive feedback regarding a claim.
Your complaint has been escalated, and the relevant department will be in contact with you.
Kind Regards,
The Budget Team.
Budget Insurance's reply05 Jul 2025, 12:45
Official
Good day Nicholas,
We acknowledge your complaint and understand how frustrating it is to not receive feedback regarding a claim.
Your complaint has been escalated, and the relevant department will be in contact with you.
Kind Regards,
The Budget Team.
We acknowledge your complaint and understand how frustrating it is to not receive feedback regarding a claim.
Your complaint has been escalated, and the relevant department will be in contact with you.
Kind Regards,
The Budget Team.