bad customer service

Item: Budget Insurance
Rating: 1
Author: tsholofelo.seleka tsholofelo.seleka

i called to change my address and funny they never changed it and tomorrow i will have issues with claims as people are not doing what we call and ask them to do. im super angry

Helpful (0)

Replies (3)

Budget Insurance's replyOfficial

12 Sept 2023, 19:36

Hi tsholofelo,

That is concerning to hear, and we would like to apologize for the service and experience.

Our team will be in contact with you to discuss your concerns.

Kind Regards,
The Budget Team

Budget Insurance's reply12 Sept 2023, 19:36

Official

tsholofelo.seleka tsholofelo.seleka's updateReviewer Update

12 Sept 2023, 21:17

please as this is important and really uncomfortable with complaints people have with your company

tsholofelo.seleka tsholofelo.seleka's update12 Sept 2023, 21:17

Reviewer Update

please as this is important and really uncomfortable with complaints people have with your company

Budget Insurance's replyOfficial

12 Sept 2023, 21:49

Hi Tsholofelo,

Our team will contact you during operating hours to assist.

Kind Regards,
The Budget Team

Budget Insurance's reply12 Sept 2023, 21:49

Official

Hi Tsholofelo,

Our team will contact you during operating hours to assist.

Kind Regards,
The Budget Team