RN
Rogan N

1 reviews | Active since Apr 2018

20 Apr 2018, 15:50

Bad customer experience

I am really concerned that Budget Insurance cannot assist their clients, I logged an enquiry on the 12th of April to date still not resolved. This is the worst customer experience ever.......Hajra Ismail promises to call me & send confirmation on the 17th still nothing...the customer experience is really BAD. Pathetic service!!

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Replies (2)
Budget Insurance
Budget Insurance's reply20 Apr 2018, 16:20
Official

We acknowledge receipt of your complaint.

Kindly be advised that a Customer Relation Specialist will contact you to address your concerns.

Kind regards

The Budget Team

Budget Insurance
Budget Insurance's reply30 Apr 2018, 08:13
Official

Dear Rogan

We have received confirmation that the matter has been resolved.

Kind Regards

The Budget Team