1 reviews | Active since Oct 2012
Bad claims service!
<p>Budget insurance - Lodged a claim 2 weeks ago. No response to date.</p> <p>Pay high premiums and get pathetic service.</p>
We acknowledge your complaint.
One of our Customer Relation Specialists will be in contact with you shortly.
Kind Regards,
The Budget Insurance Team.
We acknowledge your complaint.
One of our Customer Relation Specialists will be in contact with you shortly.
Kind Regards,
The Budget Insurance Team.
Update:
As discussed with our Customer Relation Specialist, we have established that authorisation for repairs of your vehicle was never received by the repairer, which was an error from our side. Please accept our sincere apologies for the inconvenience this has caused.
We confirm that authorisation has since been received by the repairer and that the necessary arrangements were made to have the vehicle repaired.
Thank you so much for your kind understanding and we invite you to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Budget Insurance Team.
Update:
As discussed with our Customer Relation Specialist, we have established that authorisation for repairs of your vehicle was never received by the repairer, which was an error from our side. Please accept our sincere apologies for the inconvenience this has caused.
We confirm that authorisation has since been received by the repairer and that the necessary arrangements were made to have the vehicle repaired.
Thank you so much for your kind understanding and we invite you to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Budget Insurance Team.