GM
Gregory M

1 reviews | Active since Jun 2025

15 Aug 2025, 01:51

Bad budget insurance

Budget insurance This is the worst insurance scenario I have ever had After I signed up with this company and was given all sorts of promises I had an accident Saturday after 2. Called budget and got to a voice mail "our office hours are from monday to friday 8-5 and sat 8-1 please call Monday" no help Assorted are very bad and did not attend to the problem I had to show the person the "visible damage" Next thing two days after I agreed to budget i was called to be offered dent and scratch cover I thought let me test the system It took ages to get assistance. And nobody bothers at call back even requesting this on many e-mails My experience was so bad I cancelled with budget and will never make use of them again. Bye bye budget. . . . . . .

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Replies (2)
Budget Insurance
Budget Insurance's reply15 Aug 2025, 07:21
Official
Hi  Gregory, 

That is concerning to hear, and we would like to apologize for the service and experience. 

We note that the matter was reviewed by our Internal Dispute department, and the outcome was discussed with you

Kind Regards, 
The Budget Team
GM
Gregory M's update15 Aug 2025, 09:04
Reviewer Update
I agreed with you it was sent to your internal dispute dept. However for a R3000 it took more than 2 weeks to resolve
And also I asked
A. To see assor - nothing no assor
B. Some one to call me regarding the small claim - not surprised no call
But the sales side calls me to sell me further products
Budget so sorry