PN
Pascalyn N

1 reviews | Active since Nov 2023

01 Jun 2025, 09:16

Bad

The worst service and worst insurance ever , I’ll advise you guys to not join it at all I submitted a claim 21 of May and they keep sending emails of how they will respond on a certain date and they don’t at all they ignore you including the escalation individual Tyrone

Worse part I have to be the one as a client to call them zero courtesy to call and assure that they working on the claim , the worst and if anyone can suggest the best insurance I’m more than willing to change this **** mind you this is my first ever claim of all the years iv been paying these people they can’t even give best customer service the consultant are just nonchalant and make it seem like they were not hired to actually be doing this job worst ever don’t bother joining these guys I don’t even know why they advertise false things promising easy claim none whatsoever irrespective of sharing your Frustration that so many factor inclusive of your daily business is affected they don’t care at all

0
Replies (3)
Budget Insurance
Budget Insurance's reply01 Jun 2025, 09:21
Official
Good day Pascalyn,

 We acknowledge your complaint and would like to apologize for any inconvenience caused to you.

Your complaint will be escalated, and the relevant department will be in touch with you, as soon as possible.

Kind Regards,
The Budget Team.
PN
Pascalyn N's update02 Jun 2025, 14:42
Reviewer Update
Its 14:41 and I still have no reponse none of my emails ar ebeing answered , this are just automated reponses generated by AI , when you debit our accounts you find funds available nwo that its time to ensure that one claim is actually resolved zero,. Im still not assisted
PN
Pascalyn N's update04 Jun 2025, 02:41
Reviewer Update
I want to cancel my insurance

Since you as a company don’t want to take me serious , you are failing to even take acknowledgement of clients and don’t take them serious i can believe I wasted my time falling for a ****mers company like this

My policy must be cancelled sir immidiate effect