NS
Ntja S

1 reviews | Active since Jul 2014

08 Dec 2016, 11:26

Authorization

<p>I took my car to vw for mechanical service and they advised me that they have sent email to innovation group for authorization till now they have not responded. When i want a car rental they are advising me I should pay R2000 deposit for car rental. On the contract it is not stated and when i call Budget they are telling me to take it up with Innovation group. My problem is i have contract with Budget not innovation group. Please assist a worried client.</p>

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Replies (1)
Budget Insurance
Budget Insurance's reply08 Dec 2016, 11:59
Official

We acknowledge receipt of your complaint

Kindly be advised that the matter has been escalated to a Customer Service Specialist who will be in contact with you within 24 hours to assist you further

Kind Regards

The Budget Team

Best regards,