MW
Melinda W
1 reviews | Active since Dec 2010
16 Mar 2016, 13:26
Atrocious service
<br> I have for 3 WEEKS tried to speak to a Claims Manager at budget to fix the ******* work your suppliers did in my house. Every single incompetant employye has put me on hold for 10 minutes plus at MY mobile costs -a total of 30 minutes and I still do not have a call from anyClaims Manager . Get one of your IDIOT employees call me, fix my roof that looks like it was done by a 2 year old and I will then cancell my insurance as you are definately THE WORST INSURANCE company to deal with. <br> <br> I furthermore want to be refunded for ALL my mobile costs!<br> Sent from my iPad
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Budget Insurance's replyOfficial
16 Mar 2016, 16:12Hello melindaw,
We acknowledge receipt of your complaint and thank you for taking the time to advise us of your experience.
We would like to take the opportunity to sincerely apologise for any inconvenience caused and thank you for taking the time to bring this to our attention.
We will ensure that the claims manager investigate this matter and provide feedback with the resolution to the roof repairs.
Kind Regards
The Budget Insurance Team
We acknowledge receipt of your complaint and thank you for taking the time to advise us of your experience.
We would like to take the opportunity to sincerely apologise for any inconvenience caused and thank you for taking the time to bring this to our attention.
We will ensure that the claims manager investigate this matter and provide feedback with the resolution to the roof repairs.
Kind Regards
The Budget Insurance Team
Budget Insurance's reply16 Mar 2016, 16:12
Official
Hello melindaw,
We acknowledge receipt of your complaint and thank you for taking the time to advise us of your experience.
We would like to take the opportunity to sincerely apologise for any inconvenience caused and thank you for taking the time to bring this to our attention.
We will ensure that the claims manager investigate this matter and provide feedback with the resolution to the roof repairs.
Kind Regards
The Budget Insurance Team
We acknowledge receipt of your complaint and thank you for taking the time to advise us of your experience.
We would like to take the opportunity to sincerely apologise for any inconvenience caused and thank you for taking the time to bring this to our attention.
We will ensure that the claims manager investigate this matter and provide feedback with the resolution to the roof repairs.
Kind Regards
The Budget Insurance Team