Arrogance!
<p>As a new client, I called in hoping to get a better offer due to other competitive offers, spoke to Kashnee professional lady who transferred me to a Lesley who was rude and arrogant towards me, i didnt want to hear a thing he had to say thereafter, thank you for hanging up on me, I am done with Budget!</p>
Thank you for bringing this matter to our attention.
We wish to assure you that the lack of service is viewed in a very serious light. May we kindly request that you assist us with additional information regarding your interaction with Lesley by reverting to the email that will be sent to you shortly in order for management to investigate the matter and address the consultants behaviour accordingly.
Please accept our apology for the manner in which the call was handled. We shall addres the matter as soon as we receive the additional information from you.
Kind Regards
The Budget Team
Thank you for bringing this matter to our attention.
We wish to assure you that the lack of service is viewed in a very serious light. May we kindly request that you assist us with additional information regarding your interaction with Lesley by reverting to the email that will be sent to you shortly in order for management to investigate the matter and address the consultants behaviour accordingly.
Please accept our apology for the manner in which the call was handled. We shall addres the matter as soon as we receive the additional information from you.
Kind Regards
The Budget Team