Appalling Customer Service. Dishonesty. No feedback.

<p>I called Budget Insurance to get a quote for my new vehicle. I specifically asked if there were "Additional Excess payments" applicable. I was told NO. I accepted the quotation and cover started.</p> <p>I received the contract a little later and I noticed that there werre in fact Additional Excess's. I immediately sent an email and asked them to review the recording (all calls are recorded). They said they would look into it.</p> <p>I sent a few more emails but no luck. In the meantime they take the premiums from me.</p> <p>Terrible Service. I am going to cancel and still want an official reply.</p>