DS
Dr S

1 reviews | Active since Nov 2017

13 Apr 2021, 07:34

appalling customer service budget

still waiting for them fix a small scratch...been days...poor customer service budget and long turnaround time...

0
Replies (4)
Budget Insurance
Budget Insurance's reply13 Apr 2021, 09:50
Official
 Hi Obed,


We would like to apologise for the service you have received.

We will escalate your matter to the Internal Dispute Department and they will contact you. 

Kind Regards,
The Budget Team 
DS
Dr S's update14 Apr 2021, 06:00
Reviewer Update
week is coming to an end still budget insurance has not fixed my car...claim still stuck on review....pathetic
DS
Dr S's update14 Apr 2021, 06:05
Reviewer Update
Budget....stop sending automated responses that mean jack abt escalating to dispute department...you are a ****
Budget Insurance
Budget Insurance's reply14 Apr 2021, 12:43
Official
Hi Obed,

Our team attempted to contact you but were unable to reach you.

Please send us a private message confirming your contact number.

Kind Regards,
The Budget Team