Appalling

Appalling. First time I called Budget to review my policy, the consultant promised to send me the revised schedule. She did not send. The second time I called to lodge a windscreen claim. And also lamented the fact that no reviewed policy schedule was sent to me. The 2nd consultant send the reviewed policy. In regard to claim, she said she had made necessary changes for the Service Provider to contact me, since my usual numbers have some challenges. Since I lodge the windscreen claim on Saturday, no SMS has been received on my 064 work number and no call. Up until today, I am still waiting, while the Crack on my windscreen is getting longer🤷🏽♀️