Angry customer

I submitted a claim about a month ago & everything is sorted, claim was approved. I waited a week still no further follow up or feedback of my claim, then I had to phone them again for a follow up, which they proceeded further with the claim.

Then after another week I got feedback but that was the last time I received any feedback from Budget. I had to contact them a few times too follow up on the claim & today it's a month whereby I'm still waiting for finalising the claim & I didn't receive any further feedback since I contacted them 2 weeks ago.

I'm really not happy with Budget 😡