Angry customer

I was involved in a car accident in 2013 October and my car is insured with budget insurance. They took the car to huson panel eaters in nelspruit which didn't do a good job and on top of that they removed my spare wheel which they failed to replace to date. Budget was aware of the missing items and at some point budget was making follow ups but they eventually stopped. I'm now afraid to drive the car without a spare wheel and rim caps especially at night coz I'm afraid that what if I get a flat tyre. The whole experience has been a great inconvenience for me because of the driving limitations forced upon me by budget insurance and Huson panel beaters