FM
Felicity M

1 reviews | Active since Jul 2015

16 Apr 2026, 10:30

All I can say is... ...

All I can say is... WOW!!!! I have just received the most amazing service from Mueen Hassim. Breath of fresh air. He had so much patience with me after him having to spending over an hour on the phone with me. He knew his stuff. He explained everything so easily and helped me with every query and change I needed to do. I also want to praise the lady I spoke to as well afterwards in the Value Added Products department. I regretfully cant remember what your name is now so I could mention it here as well but thank you very much for your amazing assistance. I was on the verge of moving my short term insurance to someone else but because of both of you.... Well Done. I really appreciate your professionalism and efficiency. Cancellations 0 - Retentions 1 ⭐⭐⭐⭐⭐

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Replies (1)
Budget Insurance
Budget Insurance's reply16 Apr 2026, 10:32
Official
Hi Felicity,

This is wonderful feedback, thank you for sharing your positive service experience with us. Enjoy your day! 

Kind Regards, 
The Budget Team