WB
Waldo B

1 reviews | Active since Aug 2019

28 Feb 2026, 11:03

After cancelation still taking your money and you have to waiting 14days for refund like it's your fault

Taking your money after you canceled policy and made changes to add a vehicle and remove two vehicles on the 6th of the month.

0
Replies (9)
Budget Insurance
Budget Insurance's reply28 Feb 2026, 11:08
Official
Good day Waldo,

We will follow up on the progress of the refund.

Our team will be in touch with you.

Kind Regards,
The Budget Team.
WB
Waldo B's update28 Feb 2026, 15:26
Reviewer Update
It's not about the refund this is the third time it's happening and that's not a mistake you ****ing of the customers and chasing them to look for better service.
Budget Insurance
Budget Insurance's reply28 Feb 2026, 17:29
Official
Good day Waldo,

Our team will be in touch with you.

Kind Regards,
The Budget Team
WB
Waldo B's update02 Mar 2026, 16:39
Reviewer Update
We will be in touch no one from Budget contacted me today
Budget Insurance
Budget Insurance's reply03 Mar 2026, 08:28
Official
Good day,

Please note that we tried calling you, but to no avail.

Kindly advise of a convenient time in which you're able to take our call.

Kind Regards,
The Budget Team.
WB
Waldo B's update03 Mar 2026, 09:22
Reviewer Update
I need my refund not phone calls you know what's the problem. I don't need to explain anything els.
WB
Waldo B's update03 Mar 2026, 09:25
Reviewer Update
The top up insurance was deducted for the two bakkies and the monthly premium for the comprehensive cover and that's the refund I need what's so difficult in that sury yous make notes on the system or have recordings od what was asked to be canceled and what to be updated.
WB
Waldo B's update06 Mar 2026, 07:15
Reviewer Update
What ******* is this you just took my money and now I have to wait, that's almost half a month and the February is gone already, this was with canceling the contracts in the first week of February and still no man I will be looking for other insurance today and cancel you idiots
WB
Waldo B's update07 Mar 2026, 06:38
Reviewer Update
I received a mail saying your R205 will be paid back in 10days so I would like to know how two np200 bakkies insured for R205 for comprehensive cover with an additional top up cover, I insured my son on the one bakkie as the regulardriver which he recently got his drivers license which I know the insurance was R1300 because of his age and him only getting his driver's license last year