LZ
Luther Z

1 reviews | Active since Aug 2022

15 Apr 2026, 08:59

Accident

Good day

I came in an accident on Saturday where a young lady drive into me. She made an ******* u turn and drove into me. So i call budget to log the a ticket a claim a report. As you supposed to do. Then what happened. They had to put my car on a load bed. So when i ask i need a car. They refuses to assist. Don't wanted to help at all. Their response are, we can not help. Can not give u a car Try to call tomorrow. Maybe we can help again. This is inescapable. No I don't have a car. Still today nothing from them. Even when u pay for road side assistance and for car hire.

Till today no call from budget. Nothing. Still struggling for them to sort out my car.

I did attach fotos and police ref. number

Don't ever use Budget. Don't trust them. They are lairs.

0
Replies (1)
Budget Insurance
Budget Insurance's reply15 Apr 2026, 09:02
Official
Good day Luther,

This is certainly not the level of service we aim to provide, particularly where roadside assistance and car hire benefits is concerned.

We will escalate this matter to the relevant team for immediate review and provide you with proper feedback.

Kind Regards,
The Budget Team.