TN
Tholakele N
1 reviews | Active since Jan 2016
08 Jan 2016, 11:04
Accident Claim
I have been with Budget for over two years and never missed payment. I am disappointed at what they call customer service. I had an accident on the 4th December 2015 and my claim is still not processed, the person dedicated to me has never called to give me updates, I keep on getting messages of which when I call, I get a different version of what has been said on the massage. The service is so pathetic to say the least. I want to let Budget Insurance that I will never return the courtesy car until I get my car back
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Budget Insurance's replyOfficial
08 Jan 2016, 15:26Hello Thola@Leano,
We have been unsuccessful in our attempts to reach you,
The Customer Relations Specialist has sent an email requesting alternate contact details from you, we still want to be afforded the opportunity to engage with you on the matter.
We look forward to hearing from you,
Kind Regards,
The Budget Insurance Team
We have been unsuccessful in our attempts to reach you,
The Customer Relations Specialist has sent an email requesting alternate contact details from you, we still want to be afforded the opportunity to engage with you on the matter.
We look forward to hearing from you,
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply08 Jan 2016, 15:26
Official
Hello Thola@Leano,
We have been unsuccessful in our attempts to reach you,
The Customer Relations Specialist has sent an email requesting alternate contact details from you, we still want to be afforded the opportunity to engage with you on the matter.
We look forward to hearing from you,
Kind Regards,
The Budget Insurance Team
We have been unsuccessful in our attempts to reach you,
The Customer Relations Specialist has sent an email requesting alternate contact details from you, we still want to be afforded the opportunity to engage with you on the matter.
We look forward to hearing from you,
Kind Regards,
The Budget Insurance Team