1 reviews | Active since Jul 2016
accident claim
<p>on the 9th of July i heard an accident same day insurance call me to find out about the incident and they arrange a to get a car the next day i went to pick up the car . i was very impress with the service i got</p> <p> </p> <p>but the problem start when i was call the lady inform me that they can not fix my car so they need to get information from the bank that finance me</p> <p>after a week i call again to find out the progress but i was inform they need to get inform from Police</p> <p>after a second week i was call again but stil no progress</p> <p> </p> <p>on the 9th of august i have to return the car back because its only for 30 days</p> <p> </p> <p>last i spoke to one of ur agent and inform her that whats gonna hapen if no progress and i was using my car to go to work especial if i'm working at night</p> <p> </p> <p>please assist i'm stress</p>
Thank you for bringing this matter to our attention.
Kindly be advised that we have escalated the matter to the manager of the claims department to ensure that contact is made with you during the course of today with an update as well as to ensure that the matter is prioritised for completion.
Please accept our apologies for the frustration and inconvenience caused.
Kind Regards
The Budget Team
Thank you for bringing this matter to our attention.
Kindly be advised that we have escalated the matter to the manager of the claims department to ensure that contact is made with you during the course of today with an update as well as to ensure that the matter is prioritised for completion.
Please accept our apologies for the frustration and inconvenience caused.
Kind Regards
The Budget Team
