CC
Chandre C
1 reviews | Active since Feb 2016
03 Feb 2016, 10:03
Absolutely Rude
I agreed to Budget giving me a quote on my short term insurance. This guy Zaden or something called and gave me the quote , I told him I don't have my bank details with me and would like to go through the quote first before giving any banking details.<br> <br> He called me again today as I instructed him, but still have not had the chance to check the quote out. I asked for him to call me on Friday, in which he rep**** \that is in 2 days, don't you have access to check my mails now\" with a very smug attitude. I then said I am not appreciating his tone and he said Okay and Goodbye.<br> <br> Budget is apparently doing very well if they treat prospective clients like that, they don't need the business."
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Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
03 Feb 2016, 11:17Hello Chandredm,
We thank you for bringing this matter to our attention as we take great pride in the quality of customer service offered to our clients as this is a crucial aspect of our business that we take very seriously.
We can confirm that a Customer Relations Specialist has been in contact and we will investigate this matter and address it internally.
Please accept our sincere apologies for the manner in which you were addressed.
Kind Regards
The Budget Insurance Team
We thank you for bringing this matter to our attention as we take great pride in the quality of customer service offered to our clients as this is a crucial aspect of our business that we take very seriously.
We can confirm that a Customer Relations Specialist has been in contact and we will investigate this matter and address it internally.
Please accept our sincere apologies for the manner in which you were addressed.
Kind Regards
The Budget Insurance Team
Budget Insurance's reply03 Feb 2016, 11:17
Official
Hello Chandredm,
We thank you for bringing this matter to our attention as we take great pride in the quality of customer service offered to our clients as this is a crucial aspect of our business that we take very seriously.
We can confirm that a Customer Relations Specialist has been in contact and we will investigate this matter and address it internally.
Please accept our sincere apologies for the manner in which you were addressed.
Kind Regards
The Budget Insurance Team
We thank you for bringing this matter to our attention as we take great pride in the quality of customer service offered to our clients as this is a crucial aspect of our business that we take very seriously.
We can confirm that a Customer Relations Specialist has been in contact and we will investigate this matter and address it internally.
Please accept our sincere apologies for the manner in which you were addressed.
Kind Regards
The Budget Insurance Team
Budget Insurance's replyOfficial
03 Feb 2016, 11:17Hello Chandredm,
We thank you for bringing this matter to our attention as we take great pride in the quality of customer service offered to our clients as this is a crucial aspect of our business that we take very seriously.
We can confirm that a Customer Relations Specialist has been in contact and we will investigate this matter and address it internally.
Please accept our sincere apologies for the manner in which you were addressed.
Kind Regards
The Budget Insurance Team
We thank you for bringing this matter to our attention as we take great pride in the quality of customer service offered to our clients as this is a crucial aspect of our business that we take very seriously.
We can confirm that a Customer Relations Specialist has been in contact and we will investigate this matter and address it internally.
Please accept our sincere apologies for the manner in which you were addressed.
Kind Regards
The Budget Insurance Team
Budget Insurance's reply03 Feb 2016, 11:17
Official
Hello Chandredm,
We thank you for bringing this matter to our attention as we take great pride in the quality of customer service offered to our clients as this is a crucial aspect of our business that we take very seriously.
We can confirm that a Customer Relations Specialist has been in contact and we will investigate this matter and address it internally.
Please accept our sincere apologies for the manner in which you were addressed.
Kind Regards
The Budget Insurance Team
We thank you for bringing this matter to our attention as we take great pride in the quality of customer service offered to our clients as this is a crucial aspect of our business that we take very seriously.
We can confirm that a Customer Relations Specialist has been in contact and we will investigate this matter and address it internally.
Please accept our sincere apologies for the manner in which you were addressed.
Kind Regards
The Budget Insurance Team