Absolute pleasure

I recently dropped my brand new iPhone 6 and the screen cracked. Clare was an absolute pleasure to deal with. She had a great attitude and was genuine and understanding - she empathised with my frustration and anger.<br> <br> She was informative and quick with her response - I had my answer within 1 working day.<br> <br> Overall a really awesome customer experience with Budget Insurance. <br> <br> Thank you Clare!