Hellopeter
Share Your Experience
KM
Kgomotso M

1 reviews | Active since Mar 2013

14 Sept 2021, 15:15

A company that undermines its clients, stay away

I see a lot of complaints here but I'm not surprised. I have been waiting for feedback on my claim since the 24th of July 2021, all information provided but still no word. Just last week I was informed the driver was speeding. I wonder when that conclusion was reached. I have requested the proof so I can study it with a rep of my choice. Anyway I just want to advise anyone considering Budget to take their money elsewhere. Stay away from Budget and any of the insurance companies under Telesure Investments Holdings, you will be taking your money to the very same people so rather stay away. Other insurance companies under Telesure are as follows: 1st for Women, DialDirect, 1Life, Auto and General and avoid looking for quotes on Hippo as it falls under Telesure.

0
Replies (4)
Budget Insurance
Budget Insurance's reply14 Sept 2021, 15:28
Official
Hi Kgomotso,

We are sorry you feel this way, however, we note that your matter has been referred to our Internal Dispute team to investigate further.

They will contact you to advise of the process.

Kind Regards,
The Budget Team
KM
Kgomotso M's update14 Sept 2021, 15:40
Reviewer Update
Yes the matter has been referred to your internal dispute team as it should. However, potential clients should be given a chance to make informed choices regarding which insurance companies to insure their vehicles with. And I'm still waiting for Vernleigh's contact details (email address) as she informed me she will send an sms so that I may contact her should there be a need. Have a blessed day further.
KM
Kgomotso M's update14 Sept 2021, 16:53
Reviewer Update
Thank you. Will definitely be in touch
KM
Kgomotso M's update15 Sept 2021, 14:03
Reviewer Update
I am still waiting for the report from your loss adjuster that proves that the driver was speeding. May I please be provided with this as I have to discuss this with an independent expert who has to do their own assessment before the car is moved from the panelbeater, as requested on the email I sent to your dispute department as well aas your loss adjuster.