IM
Itumeleng M

1 reviews | Active since Jun 2019

03 Jun 2022, 22:11

A CLIENT WHO WAS FURIOUS AND SAD TO A BEGINNIING JOYFUL

I fought Budget over a recent claim I filed with them in which they wanted me to pay an additional price of the normal excess fee since my wife was in an accident while driving my car. I am relieved that Budget reviewed our records with them when I initially joined them and determined that there was no clear indication that I was advised that if anybody drove my car with a valid South African driver's license with a license less than two years, I would be charged an additional excess basic fee. As I write this, my car is at renew-it greenstone panel beater, So far, so good. And a special thanks to the Budget employee who handled my claim "Azeezah Vallie", I appreciate you, you did your part.

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Replies (1)
Budget Insurance
Budget Insurance's reply04 Jun 2022, 09:04
Official
Hi Itumeleng,
 
Thank you for sharing your positive experience with us.
 
Enjoy your day!
 
Kind Regards,
The Budget Team