NM
Nonhlanhla M

1 reviews | Active since Sept 2022

26 Sept 2022, 16:40

*** N Msimango

Horrible Service I would like to warn people about budget insurance, when I needed them the most, after I experienced a break-in in my home, I've been told stories and exclusions of everything. Basically I would have been better off without having them as my insurer. I would have saved my premiums for such rainy days. They refused paying for ****** items and started personalizing each and every item as not covered. I have never been so hurt in my life. What is the use of having an insurance and when you need it the most, you're given excuses and stories. The reason one takes insurance is to get support and comfort during your difficult time not stories. I regret choosing them as my insurer. Sad and disappointed client. Nonhlanhla Msimango

0
Replies (1)
Budget Insurance
Budget Insurance's reply26 Sept 2022, 16:41
Official
Hi Nonhlanhla,
   
 That is concerning to hear, and we would like to apologize for the service and experience. 
   
 Our team will be in contact with you to discuss your concerns.
   
 Kind Regards, 
 The Budget Insurance Team