YB
Yvonne B
1 reviews | Active since Oct 2011
15 Sept 2015, 10:09
50%+ annual Increase
I my small business insured with Budget Insurance for a period of 1 year. In August I had the new premium deducted. My increase was in excess of 50%! Sure that is not a fair increase. <br> I have been in contact with FAISOmbud - they sent me a letter they have forwarded the matter. They cant help me! I have not heard from Budget. I requested a cancellation of the policy .
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Budget Insurance's replyOfficial
15 Sept 2015, 12:09Hello Be Nice,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the concerns raised.
We certainly acknowledge and understand the financial impact, and have escalated the matter to the ratings team to ensure they revisit how annual increases are app****.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the concerns raised.
We certainly acknowledge and understand the financial impact, and have escalated the matter to the ratings team to ensure they revisit how annual increases are app****.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply15 Sept 2015, 12:09
Official
Hello Be Nice,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the concerns raised.
We certainly acknowledge and understand the financial impact, and have escalated the matter to the ratings team to ensure they revisit how annual increases are app****.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the concerns raised.
We certainly acknowledge and understand the financial impact, and have escalated the matter to the ratings team to ensure they revisit how annual increases are app****.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team