KN
Kayle N
1 reviews | Active since Nov 2015
26 Jun 2024, 10:40
4 weeks without my claim been resolved.
It has been 4 weeks since my claim was logged, yet my claim is not concluded. My claim is a simple rear bumper replacement and painting.
I have wasted my airtime on calls that last 20 to 40 minutes. I have requested call backs to no avail.
Each time I call, there is a new claims processor with no direct email for correspondance.
This is one of the many bad experiences I had with this company.
I have been claim free for over 7 years yet there is no urgency with my claim.
Helpful (0)
Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
26 Jun 2024, 10:45Hi Kyle,
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply26 Jun 2024, 10:45
Official
Hi Kyle,
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
KN
Kayle N's updateReviewer Update
09 Jul 2024, 08:10My name is Kayle not Kyle.
This is now the 6th week since my claim was captured. You guys are wasting my time.
Please get a manager to call me back.
Regards
This is now the 6th week since my claim was captured. You guys are wasting my time.
Please get a manager to call me back.
Regards
KN
Kayle N's update09 Jul 2024, 08:10
Reviewer Update
My name is Kayle not Kyle.
This is now the 6th week since my claim was captured. You guys are wasting my time.
Please get a manager to call me back.
Regards
This is now the 6th week since my claim was captured. You guys are wasting my time.
Please get a manager to call me back.
Regards