VM
Vuyelwa M

1 reviews | Active since Dec 2015

28 Jun 2023, 16:17

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I need someone to call me and tell me when I withdrew my last claim. I have been waiting for an email from the claim handler, to-date I have received nothing yet she said she will 'email me shortly'. When she spoke to me she said the assessment link expired and I have to email my documents back to her when I get her email. I'm still waiting for her email. Now you say I withdrew the claim. I need proof that I did and the last recording of call she made to me.

I will await your feedback and the recording

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Replies (1)
Budget Insurance
Budget Insurance's reply28 Jun 2023, 16:21
Official
Hi Vuyelwa, 

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Team