1 reviews | Active since Oct 2013
30% MONTHLY PREMIUM INCREASE YOU HAVE GOT TO BE JOKING ?!?!?!
When I got my bank statement I found that Budget insurance had increased my monthly premium by a whooping 30%. When I spoke to them they said that they could not reduce the increase, despite me advising them that the email they sent a month previously saying that I should go onto my profile, did not indicate this increase. So I asked to speak to a senior consultant, when he phone me he said that ALL insurance companies put up their annual premiums by 20-30% to which I rep**** that was *******, I then told him as there was no chance of a reduction I had cancelled my policy which I had for the past 10 years. He then started to abuse me saying I was wasting his time as I should have been talking to the normal consultants who would do this. Disgusting attitude by a senior manager. But in the end I have found a new insurer and have saved myself almost R600 per month. Never again will I support BUDGET
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
