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1 reviews | Active since Jan 2017

21 Feb 2017, 07:06

2nd ******* deduction made this morning from my account by these insuring deliquents!!!!!

<p>My February and March policy deduction was done again this morning 6 days early by this "provider". And guess who stuffs it up again … Budget Insurance... the worst bunch of insurer delinquents on this planet. They are tracking their customers’ accounts at the banks and when there is money available they just deduct money without the insured consent or permission. Call centre service in resolving this issue has also been way below terrible. Will be looking for a new insurer very soon!!!! Seems like they needed the money for paying salaries or something.... extremely poor service!!!!!!!!!!!!!! What part of deductions on the 26th of each month don’t you bunch of delinquents understand with your pre-programmed garbage in, garbage out computer systems?????????????????????? You are a worse bunch of clowns than our parliament!!!!!</p>

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Replies (3)
Budget Insurance
Budget Insurance's reply21 Feb 2017, 07:30
Official

Thank you for advising us of this matter.

We will look into it and revert back as soon as possible.

Kind Regards

The Budget Insurance Team

Budget Insurance
Budget Insurance's reply21 Feb 2017, 10:05
Official

Dear Mr Retief

Several telephonic attempts have been made to you in order for us to address your concerns. Kindly respond to the email that has been sent to you.

Kind Regards

The Budget Team

Budget Insurance
Budget Insurance's reply22 Feb 2017, 18:30
Official

Dear Mr Retief

We have received confirmation from the manager in our Underwriting Department that contact has been made with you and all your concerns have been addressed.

Once again; please accept our apology for the frustration caused.

Kind Regards

The Budget Team