dB
derek B
1 reviews | Active since Aug 2012
02 Sept 2015, 10:34
2 weeks and repairs still not started on car
Good day<br> <br> Today i was informed that my claim has not been finalized at all.<br> Friday it will be 2 weeks since my accident and nothing has been done.<br> <br> I only have my rental for another week then what??????<br> <br> It should not be my fault that budget is *********** to sort this out quickly i want to keep my rental till its been sorted out<br> <br>
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Budget Insurance's replyOfficial
02 Sept 2015, 13:07Hello dman491,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We certainly acknowledge the frustration and assure you that delay and overall lack of feedback will be investigated and feedback will be provided as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We certainly acknowledge the frustration and assure you that delay and overall lack of feedback will be investigated and feedback will be provided as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply02 Sept 2015, 13:07
Official
Hello dman491,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We certainly acknowledge the frustration and assure you that delay and overall lack of feedback will be investigated and feedback will be provided as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We certainly acknowledge the frustration and assure you that delay and overall lack of feedback will be investigated and feedback will be provided as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team